Refund & Returns Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at siluminap@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 Silumina Printers (PVT) Ltd

Attn: Returns

RMA #

#02, 2nd Floor, YMBA Complex, Bodhi raja Mawatha,

Kurunegala, North Western Province 60000

Sri Lanka

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least three (3) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

EXCEPTIONS  

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

            Sale items are FINAL SALE and cannot be returned.

       Customized items cannot be taken as returned if there any spelling mistake on printed seal

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

0777778774

siluminap@gmail.com